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User Services: Overview

Summer 2020 Hours

The library building is closed. 

  • You can reach a librarian and see answers to common questions at
  • If you have any questions about when your library materials are due back, please send an email to Jayne Silfee at
  • All ILL book and EZ Borrow requests have been suspended until further notice. If you need help finding sources, please email

User Services

Photo of the User Services Desk
The Library's friendly user services staff is ready to assist you! Visit the user services desk to check-out, renew, or return any Library materials, including course reserves. The user services team manages all circulation-related Library services.


Reserves are located at the user services desk. Books, photocopies of articles, videos, answer keys, and study guides are frequently placed on reserve by faculty for use by students. Items may be borrowed for short periods. Some items can only be used in the library.

Items may be placed on reserve using the online form (best viewed in Internet Explorer or Firefox) or paper forms are available at the user services desk. Questions regarding reserves may be directed to Jayne Silfee (, 724-223-6070).

Borrowing / Fine Policies

User services policies are designed to ensure that materials are returned on time and in good condition for use by as many people as possible.

Present your W&J ID card at the user services desk along with the items you wish to borrow. Borrowed items must be returned by the date stamped on each item's date due slip. You will also receive an email receipt of your checkouts and due dates.  Borrowers must have their W&J ID card to check out materials from the Library.  The borrower is responsible for any fines or replacement charges they may incur.  If you have any questions, please don't hesitate to call our main number (724) 223-6070.

Policy at a glance:

  • Books are due at the end of the semester.
  • There is no limit on book or DVD check-outs to current students or faculty.
  • Overdue fines for books, CDs, and Plays are $.10 per day per item.
  • DVD loan period for students, faculty, and staff is 7 days.
  • Overdue fines on videos are $2 per day.
  • Periodicals do not circulate.

Complete Guide to  Loans and Fines


Renewals are permitted for items that do not have a hold or recall placed on them.

Materials may be renewed:

  • online via Geotom, the Library's catalog.
    • Login with your ID number located on your swipe.  The first time you login, your password is CHANGEME.  It is recommended that you change this to a more secure password.
  • in person at the user services desk
  • by phone to the user services desk: 724-223-6070

We're here to help

Rachael Bolden's picture
Rachael Bolden
User Services Supervisor (Day) & ILL Manager
Washington & Jefferson College
Clark Family Library
60 S. Lincoln Ave.
Washington, PA 15301

We're here to help

Jayne Silfee's picture
Jayne Silfee
User Services Supervisor (Night) & Office Manager
Washington & Jefferson College
Clark Family Library
60 S. Lincoln Ave.
Washington, PA 15301