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Clark Family Library Response to COVID-19 (Coronavirus): Continuation of Library Services

Continuation of Library Services

Due to concerns for the health of our faculty, students, & staff, access to the Clark Family Library building has been restricted since March, but we are still open online. In fact, the library has been open online since the 1990s and many of our collections and services are accessible from anywhere in the world using your W&J login credentials. 

We will do everything we can to provide library services remotely. Please see each section below for information on library services during Fall 2020. We ask that you be patient with us as we implement new services and work with limited staff and limited access to the building.  

As information can quickly change, please continue to check back every few days for the latest updates. You may also want to follow us on social media where we will post information on changes in services and building access. Facebook - Twitter - Instagram

Please stay safe and stay healthy. As always, if you have any questions, ask a librarian.

Research & Reference Services

Due to the extended face to face contact and use of shared equipment that is typical in a reference desk interaction, research services will be conducted virtually during Fall 2020. 

For immediate assistance, our Chat services provide research help.

For more extensive research assistance, we encourage you to contact your subject liaison librarian or by emailing to make an appointment. These appointments can happen live using Microsoft Teams or asynchronously using email. These consultations can cover topics like: searching for information, navigating databases, accessing materials, or citing sources.

Research Guides provide an overview of key library resources in each field and may point you towards resources that are be beneficial to you. These guides are organized by subject in the default view but if you click on All Guides, you might find guides created for your specific class. 

Access to Course Content

The library offers many online and electronic resources (books, articles, images, and streaming video) that you can add to your Sakai site for your students to access. Contact your subject liaison librarian for assistance locating appropriate resources and sharing the permalinks. 

During the Fall 2020 semester there will be no physical course reserves.  We will accept reserve requests for scanning of physical items that are not available in electronic format or ebooks. Visit our course reserve webpage to learn more or place a request.

To find high-quality open textbooks, Open Educational Resources (OER), and request access to unrestricted e-books from top academic publishers, try searching Faculty Select

The library continues to acquire new materials. Our preference is for electronic access. See our Purchase Requests page for more information. 

Teaching & Instruction

All library instruction for Fall 2020 will occur online. For maximum flexibility, we are pleased to offer options for synchronous (librarian-led Microsoft Teams or Zoom workshops) and asynchronous (video tutorials, LibGuides, handouts, etc.) learning. Librarians will work with you to design a session or series of sessions that meet the needs of your class. Contact your subject liaison librarian to learn more about these alternative formats. 

 Fill out this form to request your library session

Fall 2020 Hours


Hours through November 23, 20202: Building open 9:00 AM - 9:00 PM Monday through Friday and Sunday Noon - 9:00 PM. 

For Thanksgiving Break library building & chat service hours will be modified. On Tuesday, November 24th and Wednesday, November 25th the library building will be open from 9am-5pm and library staff will man our chat service for the same hours. We will be closed Thursday, November 26th-Monday, November 30th.

With W&J students taking finals from the comfort of their own homes our library building will be open from 9am-2pm Tuesday through Friday and closed on the weekend. Library staff will maintain our normal chat service hours through the end of finals.

The library will be open limited hours during the break between terms. Starting Monday, December 7th the library building is open Monday-Friday 9am-2pm and library staff will man the chat service until 5pm. There will be no weekend or evening hours and the library will be closed from December 19th-January 3rd.

Click here to view a graphic of the hours through the end of the calendar year.

Stacks are closed, Contactless Pick Up is still available.  Please continue placing requests for items online via our catalog in Discovery.  

Please refer to for detailed information about services available.


Archives Fall 2020 Hours

Access to the archives and special collections is by appointment only.

Please reach out to Kelly Helm, College Archivist, if you have any questions at

Returning Materials

W&J owned materials: We will not be assessing fines for overdue items at this time. We ask that you use the following guidelines for return of library materials:

  • On-Campus & Commuter Students: Return your items in our book drop at any time. 
  • Remote Students: please email Jayne Silfee, to make arrangements to return the items.
  • Faculty and Staff:  Return your items in our book drop at any time.

If you have questions about the the return of your library items, please email Jayne Silfee,

Interlibrary Loans or EZ Borrow: If you have an Interlibrary Loan or EZ Borrow item that is due, please follow the guidelines outlined above or e-mail

You are welcome to return items in our book drop at any time.

Requesting Materials

Use the “Place Request” link in our Discovery Service to place your request. The link will be present only for collection materials that can be checked out at this time.  You can view how to make a request here:

Once the Library receives the request, we will precheck-out your item/items. An email will then be sent to the requestor notifying them they can pick up the items at the Clark Family Library. Requested items will be held for 5 business days. After that, to make space for other requests, we will remove the items, check them in and reshelve them.  

Currently, we are filling pickup requests within one or two business days due to lower staffing level, and workflows that have been modified to protect staff and patrons. Turnaround times also depend on the volume of requests. If you have any questions about requesting materials or pick up of materials, call 724-223-6070.